Staff

Syracuse University in Florence has a qualified staff ready to welcome you to Florence and help you make the most of your experience in international studies while easing the transition from one culture to another.

Mike Calo, Interim Director
(Villa Rossa, Room 22; mjcalo@syr.edu)

Brenda Cooke, Publications, Website, Assistant to School of Architecture
(Villino 3rd Floor; Ext. 360; bscooke@syr.fi.it)
Brenda is responsible for SUF publications, including the SUF newsletter Villa Rossa Voice and the Villa Rossa Series: Intercultural Perspectives on Italy and Europe, special event invitations, posters and banners, and lecture posters. Brenda is a member of the staff Website team and oversees website development. She assists the School of Architecture by creating the publication Foglio and assisting with Architecture field trip planning.

Jennifer Cowden, Questura Liaison
Jennifer processes permits of stay (permessi di soggiorno) for students and for incoming faculty from Syracuse University in New York.

Camille Crites, Registrar and Visitor Liason
(Villa Rossa, Room 21; Ext. 323; cmcrites@syr.fi.it)
Camille is responsible for the registration process (including academic deadlines, grades, and course records). She coordinates orientation, and is responsible for course, room, and exam scheduling, the work study students, financial aid and loan checks. She also arranges the itineraries for visitors to SUF.

Beth De Felici, Student Life Assistant
(Villa Rossa, Room 25; Ext. 321; bmdefeli@syr.fi.it)
Beth provides general information and support to students in the Student Life office, including scheduling students’ doctor appointments and taking sign-ups for All School Field Studies. As a member of the student emergency network, she keeps the 24/7 emergency phone on a rotating basis with other network staff members. She is a member of the staff Student Life team.

Rossana Degli Innocenti, Building Maintenance
(Villa Rossa, Room 26; Ext. 337rdinnoce@syr.fi.it)
Rossana is responsible for building maintenance, and she is the official representative of staff and faculty for safety issues.

Caroline Elo, Assistant to the Director
(Villa Rossa, Room 21; Ext. 336; ccelo@syr.fi.it)
Caroline maintains the Director’s appointment calendar, and she is also responsible for reservations for all course-related Field Studies trips.

Carol Ann Estall, Circulation Manager
(Library/Villino; caestall@syr.fi.it)
Carol is responsible for ordering all faculty materials, including textbooks, coursepacks and suggestions for collection development. She catalogues and processes all library materials, submits inter-library loan requests for faculty, graduate and undergraduate students and takes care of the general running of the library.

Lucia Fantoni, Assistant to the Business Office
(Villa Rossa, Room 23; Ext. 352; llfanton@syr.fi.it)
Lucia assists the Business Manager.

Lorenzo Giannelli
(Villa Rossa, Room 20; Ext. 355; llgianne@syr.fi.it)
Lorenzo assists Network Services, providing technical support to the school.

Jennifer Haag, Assistant to the School of Architecture
(Architecture Studios, P.zle Donatello, 25; Ext. 345; jrhaag@syr.fi.it)
Jennifer handles budget transactions and bookkeeping operations for the School of Architecture in cooperation with the Business Manager. She catalogues new acquisitions and maintains updated files in the Faculty Research Library, and she coordinates office organization and building maintenance for the Architecture Studios. She also supervises work study students in the Architecture Department. Jennifer is the Worklife Ambassador for SUF and a member of the staff website team.

Sylvia Hetzel, Academic Support Services and Media Lab
(Villino, 2nd Floor; Ext. 358 and 371; sbhetzel@syr.fi.it)
Sylvia oversees day-to-day operations in Academic Support Services including the SUF Media Lab. She provides administrative and visual resource support to the Humanities, Social Sciences & Business, Art History and Italian departments working closely with faculty to integrate new technologies into classroom instruction. Sylvia is a member of the staff website team and the student emergency network, keeping the 24/7 emergency phone on a rotating basis with other network staff members.

Jim Kauffman, Assistant Director for Student Life
(Villa Rossa, Room 24; Ext. 327; jhkauffm@syr.fi.it)
Jim oversees student housing, extracurricular activities and counseling services. He coordinates home stay placements. As a member of the student emergency network, he keeps the 24/7 emergency phone on a rotating basis with other network staff members. Jim is also a member of the staff Student Life team.

Amy Kleine, Assistant Director for Student Health and Wellness
(Villa Rossa, Room 16; Ext. 324; askleine@syr.fi.it)
Amy Kleine is responsible for assisting students with their physical and mental health concerns. She also handles accommodation requests for students with special needs. Amy is on the emergency team, and keeps the 24/7 emergency phone on a rotating basis with other staff members. She also acts as Human Resource liaison for staff and faculty, as well as is co-editor of the Villa Rossa Voice newsletter.

Fabio Landi, Coordinator of Network Services
(Villa Rossa, Room 20; Ext. 329; fblandi@syr.fi.it)
Fabio is responsible for the school’s communication systems and oversees all technical operations.

Silvia Landi, Front Door Receptionist and Building Maintenance
(Villa Rossa, Front Desk; Ext. 372; sslandi@syr.fi.it)
Silvia covers the Villa Rossa reception area, distributes letters to students’ mailboxes, provides cleaning services, handles general maintenance and assists with set-up for special events at the Villa Rossa and the upkeep of classroom equipment.

Roberta Mugelli, Assistant to the Housing Office and Student Life Office
(Villa Rossa, RRoom 24/25; Ext. 328/322; rbmugell@syr.fi.it)
In the Housing Office Roberta assists with home stay and apartment placements. She acts as primary liaison with Italian host families and handles general administrative matters for the housing office. She organizes and leads the student-host family weekend excursion. Roberta also coordinates the organization of extracurricular activities and helps students with information requests and practical needs.

Marta Rossi, Business Manager
(Villa Rossa, Room 23; Ext. 326; mcrossi@syr.fi.it)
Marta is responsible for all financial matters, including book-keeping, collection and dispersal of funds, payroll and general business operations.

Gelso Sassonia, Building and Garden Maintenance
(Villa Rossa, Room 26; Ext. 337; ggsasson@syr.fi.it)
Gelso assists with building and grounds maintenance, equipment operations and maintenance, and works in the Media Lab.